Solo organizers
Door staff as external helpers
Solo organizers in Berlin invite 4–5 door staff per event who only use the scanner app.
BerlinAmsterdam
Magic-link invitations, four predefined roles, and granular permissions. From the 1-person organizer to the 50-person festival team — Tickable scales with your organization.
In legacy ticketing tools, multi-user is often a premium feature or non-existent. Result: organizers share one account with the whole team, no one knows who changed what, and at the first security incident the chaos is complete.
Door staff who only need the scanner app get full access — including sales numbers, buyer data, and payment info. That's neither GDPR-compliant nor operationally sensible.
Tickable ships with four well-thought-out standard roles, magic-link invitations, and a complete audit log. Every team member sees only what they need for their job — and nothing more.
Owner: full access incl. billing and account deletion
Admin: all events, all sales, no billing rights
Manager: edit assigned events, no global access
Door staff: scanner app only, no buyer data
Magic-link invite — no password, no setup questions
Audit log: every action with timestamp and user
Magic-link makes onboarding a non-event.
Type team member's email in dashboard, choose role.
Invited person instantly gets an email with login link.
No password, no setup. Straight in dashboard with correct permissions.
Not just 'multiple logins' — but real team workflow tools.
Owner, admin, manager, door staff — covering 95% of use cases.
For complex structures: granular permissions at event, action, and data level.
No password setup, no 'confirm your email' steps. Click and in.
Google Workspace, Microsoft Entra, Okta for enterprise customers.
Every action (event changed, refund triggered, ticket scanned) with user and timestamp.
See which devices are currently logged in. Force-logout on demand.
Two-factor authentication optional per user.
When someone leaves, their account can be fully removed — audit log stays anonymized.
From the solo organizer with door staff to the 50-person festival team.
Solo organizers in Berlin invite 4–5 door staff per event who only use the scanner app.
Festivals in Vienna work with 30+ team members — marketing, ops, tech, each with their own role.
Event agencies in Madrid use manager roles to release only certain events per client.
Why multi-user software boosts security and efficiency.
| Tickable | Shared account | |
|---|---|---|
| Audit log | Per user & action | Not possible |
| Door-staff permissions | Limited | Full access |
| Onboarding | Magic-link, 60 sec | Password sharing |
| GDPR | Granular permissions | Critical |
| SSO | Optional | Not possible |
| Security on staff change | Deactivate account | Change password, notify all |
"Before we had one account that 12 people shared. Everyone could do everything, no one dared to change anything. Today everyone has their role — and security is enormously better."
Events are team sports. Even small events need marketing, sales, door staff and accounting — and all must access the same data in coordination. Legacy ticketing tools have ignored this reality: one account, one password, one mess.
Tickable was conceived from day 1 as a multi-user platform. Magic-link invitations, granular roles, and a complete audit log turn any event team — regardless of size — into a securely and traceably operating unit.
GDPR requires that staff have access only to personal data needed for their task. Door staff need scan — not buyer addresses. Marketing needs sales numbers — not Stripe config. Tickable maps this requirement natively.
Passwords get shared, reused, and forgotten. Magic links are one-time, bound to email, and auto-expiring. That eliminates the most common attack vectors in SaaS environments — and makes onboarding faster at the same time.
Unlimited on the Professional plan. One team member on the Starter plan.
No. Door staff see only the scanner function. Sales numbers, buyer data, and refunds are not visible to them.
Yes, on the Enterprise plan. Google Workspace, Microsoft Entra, and Okta are supported.
You can deactivate the account in seconds or fully delete. The audit log stays anonymized.
Yes. Managers can be assigned at the event level — they see only the events assigned to them.
Invite your first team member in 60 seconds.